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Earning the Salesforce Certified Community Cloud Consultant certification can open up new career opportunities for professionals in fields such as community management, customer engagement, and digital marketing. It also provides a competitive edge in the job market, as it demonstrates a high level of expertise in the Salesforce Community Cloud platform. With the growing demand for collaboration and engagement tools in the digital age, the Community-Cloud-Consultant Certification is becoming increasingly valuable for professionals in various industries.

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Salesforce Certified Community Cloud Consultant Sample Questions (Q53-Q58):

NEW QUESTION # 53
Universal Containers need to create a Support Community with the following requirements: - Customer and partner users will be members of this community and use the customer community and partner community license, respectively - A customer user should be able to see all cases opened for their account, including cases are opened by their colleagues - Customer users must be able to collaborate with all Community users What two things should a Salesforce Admin do to accomplish this? Choose 2 answers

A. Set up delegated admin access for customer users
B. Select the community user visibility checkbox
C. Enable super user access for customer users
D. Create a sharing set on the case object

Answer: B,C

NEW QUESTION # 54
Universal Containers has a customer Community in Europe and plans to roll out a separate Community for their US customers. They have separate profiles for their US, Europe, and Asia customers. How could the Salesforce Admin limit the membership of this new community to US customers?

A. Add each U.S. customer as a Community member from their contact record.
B. Add only U.S. customer profiles as Community members.
C. Add U.S. users to the Community sharing set.
D. Add the U.S. customer public group to the Community as members of the Community.

Answer: B

NEW QUESTION # 55
Your company wish to use their own URL for their community to maximize the brand impact to customers.
How would you achieve this?

A. Custom URLs
B. Salesforce1
C. My Domain
D. My Salesforce1
E. Community Domains

Answer: A

NEW QUESTION # 56
A Salesforce Admin needs to add Reputation to the home page in the Customer Service Napili Community.Reputation points and levels have been created. What should the Salesforce Admin do in Community Builder to accomplish this task? Choose one answer

A. Add a generic component and name it Leaderboard
B. Enable Chatter for the Customer Service Napili Community
C. Drag and drop the Reputation Leaderboard component onto the home page
D. Create a custom Lightning component and add it to the home page

Answer: C

NEW QUESTION # 57
Universal Containers builds their customer Community on Napili templates. They create several recommendations that are visible on the home page, including one for their annual conference event. After the event, the Salesforce Admin needs to remove the event recommendation. Where should the Salesforce Admin delete the recommendation?

A. From the Community site
B. From the Community Builder
C. From the All Communities setup page
D. From the Community Workspace

Answer: C

NEW QUESTION # 58
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